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Keane Premier Group
Case Study

Real-time care. Consistent quality. One digital system.

Learn how Keane Premier Group embraced digital transformation to improve visibility, ensure consistency, and strengthen care quality across their services.

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About Keane Premier
Group One of South Lanarkshire’s largest care providers

Established in 2009, Keane Premier Group provides a wide range of care services across South and North Lanarkshire – including care at home, young adult support, and six residential care homes.

With over 400 team members supporting more than 400 people, Keane Premier has built a reputation for compassionate, high-quality care rooted in strong values. Their focus on improvement and innovation led them to switch to Care Control to future-proof their operations and deliver greater oversight across all service types.

Why digital care made sense for Keane Premier Group

“Before Care Control, we were relying on paper – which made it difficult to capture updates in real time. Now we can see what’s happening the moment care is delivered.”
Pam Patrick, Deputy Service Manager

With services spread across care homes and the community, staying up to date with what’s happening on the ground was a challenge. By adopting Care Control, Keane Premier has gained full visibility of care records the moment visits are completed – giving managers, staff, and families confidence that everyone is on the same page.

Rolling out Care Control across services

“Our aim was to bring consistency and clarity across all our services – from care homes to young adult support. Care Control gives us one platform for everything.”
Scott Finnegan, Head of Quality Development

Transitioning from paper to digital was a big shift – but one the team embraced. With support from Care Control’s onboarding specialists, Keane Premier equipped staff across all locations to confidently use the system. Today, teams rely on it to manage care planning, risk assessments, rotas, and monthly evaluations – all in one place.

The difference it’s made

“We’ve saved time, improved oversight, and it’s made inspections easier. Families also love being able to stay updated on care through the Family App.”
Stacey Becker, Care Home Manager, Duncan Care Home

Staff no longer need to write up paperwork at the end of long shifts. Everything is recorded live, reducing admin and freeing up time to focus on care. Managers have real-time access to records for evaluations and audits, and family members can stay informed wherever they are – creating a more transparent, connected experience for all.

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