Case Study
Persona Care & Support
Discover how Care Control supports Persona Care and Support with an accessible and flexible digital care management system designed to support a wide range of adult social care services, helping teams deliver person centred care across supported living, day services, respite care, and community support settings.
550+
Service Users
6+
Locations
Type of Care
Supported Living, Day Centres, Home Support
Who are Persona Care & Support?
Persona care and support
Care Control supports Persona with a flexible digital care management system that helps teams deliver person centred support across supported living, respite care, day services, and community based care. With accessible digital tools and real time recording, teams can work more efficiently while keeping the focus on individual outcomes and independence.
Persona delivers a wide range of adult social care services, meaning teams require a system that can adapt to different support settings and individual needs.
Care Control provides flexible digital care planning and accessible recording tools that support consistent care delivery across every service.
With services operating across several locations and care environments, maintaining clear oversight and accurate records is essential. Care Control helps Persona improve communication, streamline daily processes, and ensure important information is accessible to teams whenever and wherever they need it.
By moving away from fragmented processes and introducing one connected platform, Care Control helps Persona reduce administration, improve record accuracy, and support teams with easy to use digital workflows that fit around the people they support.
“Care Control has helped us bring greater consistency and visibility across our services, giving teams accessible digital tools that support more efficient, person centred care every day. The flexibility of the system allows us to adapt support around individual needs while improving communication and reducing administration across our organisation.”
About Persona
Persona Care and Support is a leading adult social care provider delivering flexible and person centred support services across Bury. Operating across 6 sites with approximately 550 people being supported, the organisation provides a wide range of support services including supported living, day services, respite care, domiciliary care, dementia support, autism support, and learning disability services.
Persona is committed to helping people live independently, remain connected to their communities, and access the personalised support they need to achieve positive outcomes and improved wellbeing.
Understanding the Challenges
As a diverse adult social care provider supporting multiple service types, Persona required a digital care management system capable of supporting a variety of care settings, workflows, and individual support needs across the organisation.
The organisation needed an accessible and flexible solution that could support person centred care delivery while helping teams maintain accurate digital records across supported living, day services, respite care, and community based support services.
Finding the Solution
Care Control provided Persona with a fully integrated digital care management system designed to support the organisation’s wide range of adult social care services within one accessible platform.
By delivering flexible digital care planning, real time recording, and easy to use functionality, Care Control helps Persona maintain accurate records, support person centred care delivery, and improve accessibility for teams working across multiple care environments and service settings.
