20+
Service Users
1
Locations
Type of Care
Residential Care.
Who are Fairfax House?
FiarfaxHouse
When looking for a digital care management system, Fairfax House wanted more than electronic care records. The team chose Care Control because of its advanced technology and the range of integrated features available within one platform, including rota management and payroll.
The use of an NHS Assured supplier also supports the home’s focus on compliance and quality assurance.
“Care Control offered more advanced technology and included several other facilities such as rota management and payroll.”
Before using Care Control, Fairfax House relied on paper based processes. Moving to a digital care management system has made documenting care more efficient and given the team access to information in one place.
“We used paper versions before and it is very helpful now.”
Lionel highlighted the depth of the platform and its ongoing development as one of the biggest benefits of Care Control.
The team regularly uses Care Planning, eMAR, HR & Administration, Insights & Reporting and MargoAI, with MargoAI supporting both technical support and care notes.
“What we like most is how in-depth the system is and the continuous development.”
“[Care Control has helped] make our documents more efficient to document the care being provided”
~ Lionel, Fairfax House manager
About Fairfax House.
Fairfax House is an independent residential care home for older people in Salisbury, dedicated to creating a genuine home from home environment. Every resident is encouraged to maintain their independence, make their own choices and receive personalised care that reflects their individual preferences, routines and wishes.
The team believes everyone deserves to feel valued, respected and in control of their daily lives. From personalised care plans to meaningful activities and strong relationships between staff and residents, Fairfax House places dignity, compassion and individual choice at the centre of everything they do.
Understanding the Challenges
When searching for a digital care management system, Fairfax House wanted more than electronic care records. They were looking for advanced technology that could support both care delivery and the day to day running of the home from a single platform.
Care Control stood out because it combined care planning with additional operational tools, including rota management and payroll, helping the team reduce paperwork and avoid using multiple systems.
“Care Control offered more advanced technology and included several other facilities such as rota management and payroll.”
Finding the Solution
Why NHS Assured Matters
Providing safe, high quality care is central to Fairfax House’s approach. Choosing an NHS Assured digital care management supplier gives the team confidence that their care documentation is supported by recognised standards for compliance, quality assurance and security.
“Compliance and quality assurance are very important to us.”
Experience with Care Control
One of the biggest advantages for Fairfax House has been the depth of functionality within Care Control and the platform’s continuous development.
As the system evolves, the team continues to benefit from new features that support more efficient care delivery and simplify everyday tasks.
“What we like most is how in-depth the system is and the continuous development.”
