Meet the Team

Get to know the talented Care Control Team

Passionate, Dedicated, Experienced

Are you curious to meet our care software team? Then you’re in the right place!

Here at Care Control we are incredible proud of the talented team we have created over the years. With over 100 years of hands-on care experience and a wealth of I.T knowledge, the Care Control team are able to provide our customers with the product, service and support expected from the UK’s best care planning software provider.

Each and every member of the Care Control team is an expert in their field and truly passionate about what they do – something that’s reflected with the number of customers that stay with us year after year after year.

Scroll down to virtually ‘meet the team’ and get to know a little more about who we are and what we do!

Meet the Team: Image of Matt, managing director at Care Control Systems.

Matt

Managing Director

Best thing about CC?

I have seen the system force critical interventions that have literally saved the life of a service user.

Matt Luckham

Matt

Managing Director

Fun Fact About You

When I was 18 I was the number 1 squash player in Tavistock!  No one could get a ball past the Luckham arms!

Meet the Team: Image of James, sales director at Care Control Systems.

James

Director Commercial Operations

Best thing about CC?

Quite simply Care Control offers the best Care Software within the UK. Our hands-on knowledge of the care sector combined with our IT expertise ensures we are the leaders in our field.

Meet the Team: Image of James, sales director at Care Control Systems.

James

Director Commercial Operations

Fun Fact About You

I have a BSs (Hons) degree in Natural Histroy, Ecology & Conservation, a well recognised route into Care Planning Software!

Alex

Alex

Head of New Partnerships

Best thing about CC?

How we are helping our customers and their teams, in all areas of care, to effectively evidence the amazing work they’re doing.

Alex

Alex

Head of New Partnerships

Fun Fact About You

I love road cycling and have been lucky enough to ride sportive’s in Las Vegas, Sweden, Canada and the French Alps

Alex

Amanda

Head of Customer Services

Best thing about CC?

Care Control is industry leading, designed specifically by care professionals to exceed the everyday needs for care providers 24/7.

Alex

Amanda

Head of Customer Service

Fun Fact About You

In my spare time I love the addictive outdoor pursuit of Geocaching, it’s a great way to explore and see new things anywhere in the world.

Meet the Team: Image of Sally, finance manager at Care Control Systems.

Sally

Office & Finance Manager

Best thing about CC?

Care Control improves the quality of life of service users and empowers care staff to spend more time caring rather than paper pushing. That’s a great reason to come to work.

Meet the Team: Image of Sally, finance manager at Care Control Systems.

Sally

Office & Finance Manager

Fun Fact About You

I speak 3 languages and used to work in Paris near the Eiffel Tower.

Meet the Team: Image of Lorna, customer service manager at Care Control Systems.

Lorna

Business Development Manager

Best thing about CC?

Care Control, information at your fingertips, will allow full visibility into your business. When a note is saved it can instantly be accessed by another member of staff or management.

Meet the Team: Image of Lorna, customer service manager at Care Control Systems.

Lorna

Customer Service Manager

Fun Fact About You

Having moved 11 times in 20 years, and I am finally in my forever home. I love interior design and have enjoyed renovating our cottage of the last year and a half.

Meet the Team: Image of Zoe, business development manager at Care Control Systems.

Zoe

Business Development Manager

Best thing about CC?

It’s versatility to support all types of care services within the health & social care sector. It truly does empower Care teams to succeed in delivering outstanding care.

Meet the Team: Image of Zoe, business development manager at Care Control Systems.

Zoe

Business Development Manager

Fun Fact About You

I enjoy travelling and have spent a lot of time in Malaysia, Hong Kong & Singapore. Very different to sleepy Tavistock! I would love to visit Italy and look forward to going there when Care Control expands into Europe!

Meet the Team: Image of Kerrie, implementation manager at Care Control Systems.

Kerrie

Customer Service Manager

Best thing about CC?

I have seen Care Control in action and how it improved the quality of care planning and record keeping which in turn freed up quality time to spend with residents

Meet the Team: Image of Kerrie, implementation manager at Care Control Systems.

Kerrie

Customer Service Manager

Fun Fact About You

I have been horse riding since I was young, I started my working life working with horses and qualified to teach!, I loved riding cross country and dressage.

Meet the Team: Image of Emma, sales executive at Care Control Systems.

Jenna

Key Accounts Manager

Best thing about CC?

The transparency it give the home manager, enabling them at a glance to ensure their team is consistent in delivering high quality person centred care.
Meet the Team: Image of Emma, sales executive at Care Control Systems.

Jenna

Key Accounts Manager

Fun Fact About You

I enjoy travelling, and have visited both New York city and Niagara Falls, however after bringing two chihuahua puppies home in the Summer of 2021 I think it will be more like caravan and camping holidays from now on!!
Picture of Lee

Sarah

New Partnerships Executive

Best thing about CC?

The best thing about CC is the great team that I get to work with on a daily basis and the outstanding Customer Service attitude that the company has and promotes meaning we can really priorities ensuring all our services users are kept happy and are well looked after.

Picture of Lee

Sarah

New Partnerships Executive

Fun Fact About You

 A fun fact about me is that to try to over come my fear of heights I did a sky dive over Byron Bay whilst back packing in Australia!

Meet the Team: Image of Emma, sales executive at Care Control Systems.

Emma

Customer Service Specialist

Best thing about CC?

Having many years of domiciliary care experience, I know how beneficial Care Control can be to residents and carers in making their lives so much easier and enjoyable.

Meet the Team: Image of Emma, sales executive at Care Control Systems.

Emma

Customer Service Specialist

Fun Fact About You

I have a theatrical side and have performed in many productions during my time in Tavistock young farmers, also I have sung live at the Devon County Show.

Meet the Team: Image of Lizzy, implementation specialist at Care Control Systems.

Lizzy

Implementation Specialist

Best thing about CC?

The implementation team of course!! Mine and Kerries’s enthusiasm whilst supporting you through this process is second to none! Always full of laughter and giggles.

Meet the Team: Image of Lizzy, implementation specialist at Care Control Systems.

Lizzy

Implementation Specialist

Fun Fact About You

I have a qualification in Car Maintenance but still ring the AA to come and change a Tyre!

Meet the Team: Image of Emma, sales executive at Care Control Systems.

Gail

New Partnerships Executive

Best thing about CC?

It is a pleasure to be working alongside a great team of professionals at Care Control Systems.

Meet the Team: Image of Emma, sales executive at Care Control Systems.

Gail

New Partnerships Executive

Fun Fact About You

My biggest achievement so far, was running the London Marathon raising funds for CLIC Sargent. I enjoy History and visiting historic sites of interest.

James

James

Customer Service Specialist

Best thing about CC?

The level of customer service that we provide to all of our customers is some of the best customer service I have experienced in my career.

James

James

Customer Service Specialist

Fun Fact About You

I love travelling and can speak some Italian. My dream is to see every country in the world and in particular New Zealand one day to visit all of the Lord of the Rings sets.

Meet the Team: Image of Hannah, marketing manager at Care Control Systems.

Hannah

Marketing Executive

Best thing about CC?

The best part of Care Control is that it helps streamline the vast amount of every day tasks and hurdles that care workers have to face daily. Which enables users to increase productivity by ditching paper based admin.

Meet the Team: Image of Hannah, marketing manager at Care Control Systems.

Hannah

Marketing Executive

Fun Fact About You

I am obsessed with sloths! Back in 2016 I worked in a sloth sanctuary in Costa Rica.

Meet the Team: Image of Emma, sales executive at Care Control Systems.

Natasha

New Partnerships Executive

Best thing about CC?

Matt and Sally always make sure there is cake and a sing song for every one in the office on their birthday!

Meet the Team: Image of Emma, sales executive at Care Control Systems.

Natasha

New Partnerships Executive

Fun Fact About You

I am an avid gamer and when not gaming, I’m usually reading. I can read a 300 page book in a day!

Picture of Lee

Lee

Customer Service Specialist

Best thing about CC?

The user experience and functionality the software provides is next to none!

Picture of Lee

Lee

Customer Service Specialist

Fun Fact About You

I can solve a Rubik’s cube in 1 minute!

Picture of Lee

Aleesha

Social Media & Content Specialist

Best thing about CC?

Care Control is an all in one, versatile system which helps our customers and their teams streamline their care plans overall helping them save time and focus on delivering exceptional care.
Picture of Lee

Aleesha

Social Media & Content Specialist

Fun Fact About You

I love planning and studied Event Management as university. I am also a huge ABBA fan!
Meet the Team: Image of Shaun, customer service specialist at Care Control Systems.

Shaun

Customer Service Specialist

Best thing about CC?

In the short time that I have been part the Care Control Support Team, I have found myself amongst the most dedicated, caring and professional human beings on the planet!

Meet the Team: Image of Shaun, customer service specialist at Care Control Systems.

Shaun

Customer Service Specialist

Fun Fact About You

I am a semi-professional guitarist and l and make entertaining videos with musicians from around the UK.

Meet the Team: Image of Josh, senior front end developer at Care Control Systems.

Bekki

Customer Service Specialist

Best thing about CC?

The staff ! all the staff are lovely, very friendly and helpful.

Meet the Team: Image of Josh, senior front end developer at Care Control Systems.

Bekki

Customer Service Specialist

Fun Fact About You

I have 10 years experience in the care industry and I enjoy gaming in my spare time.

Picture of Lee

Charlotte

Customer Service Specialist

Best thing about CC?

It frees up more time for the individual to provide a more person cantered care approach to the service user. The friends and families app really helped when we were hit by the pandemic and families could see photos and comments about their loved ones on a daily basis.

Picture of Lee

Charlotte

Customer Service Specialist

Fun Fact About You

I have 14 years experience the care industry and 8 of those years I used Care Control in a residential setting. I enjoy playing darts with the ladies darts team on a Tuesday night.

Meet the Team: Image of Will, the applications and infrastructure manager at Care Control Systems.

Will

Applications & Infrastructure Manager

Best thing about CC?

The ability to have a complete overview of everything that has been done/ is due/ has been missed. It’s a care managers dream.

Meet the Team: Image of Will, the applications and infrastructure manager at Care Control Systems.

Will

Applications & Infrastructure Manager

Fun Fact About You

Before I joined Care Control I have previously worked as a retained Fire Fighter.

Meet the Team: Image of Pete, database developer at Care Control Systems.

Pete

Database Developer

Best thing about CC?

Care Control is great because you can see what is happening within your company at any given moment, even when you are not there!

Meet the Team: Image of Pete, database developer at Care Control Systems.

Pete

Database Developer

Fun Fact About You

I love writing stories – I am currently running a long Dungeons & Dragons campaign in a world with a very complex and intertwining history.

Meet the Team: Image of Joe, full stack developer at Care Control Systems.

Joe

Full Stack Developer

Best thing about CC?

The best part of Care Control is that it works seamlessly across mobiles, tablets, laptops and desktop machines!

Meet the Team: Image of Joe, full stack developer at Care Control Systems.

Joe

Full Stack Developer

Fun Fact About You

When I’m not supporting Care Control users you’ll find me driving or working on my car.

Meet the Team: Image of Liam, applications and infrastructure technician at Care Control Systems.

Liam

Applications and Infrastructure Technician

Best thing about CC?

Care Control holds members of staff accountable ensuring they are providing the best care possible; it ensures no service user is ever forgotten about.

Meet the Team: Image of Liam, applications and infrastructure technician at Care Control Systems.

Liam

Applications and Infrastructure Technician

Fun Fact About You

In my spare time you will probably find me at my local CrossFit box, working hard and throwing down with my friends.

Meet the Team: Image of Ashley, applications and infrastructure technician at Care Control Systems.

Ashley

Applications & Infrastructure Technician

Best thing about CC?

It is an incredibly efficient system that goes above and beyond to create a robust, easy to use experience which is invaluable!

Meet the Team: Image of Ashley, applications and infrastructure technician at Care Control Systems.

Ashley

Applications & Infrastructure Technician

Fun Fact About You

I built my first computer at the age of 14. With the knowledge gained at an early age, it has led me to building and repairing many devices ever since.

Meet the Team: Image of Ashley, applications and infrastructure technician at Care Control Systems.

Tyler

Equipment Technician

Best thing about CC?

Everyone in the team is very kind and welcoming

Meet the Team: Image of Ashley, applications and infrastructure technician at Care Control Systems.

Tyler

Equipment Technician

Fun Fact About You

I enjoy going to the gym

Meet the Team: Image of Ashley, applications and infrastructure technician at Care Control Systems.

Laura

Office Assistant

Best thing about CC?

Working with such a lovely team of people, everyone is so friendly and welcoming.

Meet the Team: Image of Ashley, applications and infrastructure technician at Care Control Systems.

Laura

Office Assistant

Fun Fact About You

I’m animal crazy and worked in Australia for a year at a Dolphin Discovery Centre, working with wild dolphins and also at Australia Zoo, nursing injured koalas!