Switching care management suppliers might seem like a daunting task, but at Care Control, we’re…
Where to start when choosing a Digital Care Planning Software Supplier
Selecting the right digital care planning software supplier is a crucial decision for social care organisations, which can be time-consuming. Fortunately, we’ve assembled some tips and recommendations to help you get started when searching for a supplier. The right software can optimise your operations, enhance patient care, and assist you in remaining compliant with regulations. Here are a few steps to help you get started when choosing a digital care management software supplier:
Steps for Choosing a digital care planning software supplier
Identify Your Needs and Requirements
Determine your organisation’s specific needs and requirements for care management software. Decide what tasks you want the software to handle, such as care plan management, scheduling visits, tracking medication, payroll, and reporting. This will help you narrow down the list of potential suppliers and ensure that you select a solution that meets your organisation’s unique needs. While Care Control is an all-in-one software, other suppliers may not provide an all-in-one platform, and this is something you may need to investigate.
Look at the NHSx Assured Supplier List
Digital Social Care and NHSx have created an assured suppliers list so that social care providers can be confident that their preferred digital solution meets functional requirements and standards. This helps relieve a lot of the stress associated with purchasing a digital social care record system. Care Control has been on this list since the start. Selecting an NHSx Assured supplier entitles you to some funding to help you with your digital journey. To learn more about funding and ICS groups, contact our dedicated NHS/ICS coordinator, Emma Troup: NHS@carecontrolsystems.co.uk
Research Potential Suppliers
After identifying your needs, research potential suppliers, particularly those on the NHSx Assured Suppliers List. Read reviews and case studies to see how their software has worked for other organisations. Look at the types of care organisations they work with and see if they match yours.
Check for Compliance with Data Protection Regulations
Ensure that the supplier complies with data protection regulations, such as the General Data Protection Regulation (GDPR), as care planning software contains sensitive personal information. Verify that the supplier’s security measures align with your organisation’s policies and procedures for data protection. It’s worth noting that some suppliers go above and beyond with their security. At Care Control, we are ISO 27001 Secure and use market-leading encryption technology.
Consider Implementation and Support
Evaluate the supplier’s implementation process, training, and support. Ensure that they provide adequate training for your staff and have a good customer support system in place. Look for a supplier that can help you with the implementation process. If not implemented correctly, you, and inquire about pricing. This is your chance to learn more about the software with a representative from that supplier. Here at Care Control, our staff have over 100 years of experience in the care sector. So, our staff know and understand your struggles and are here to help you.
Request a Demo
Request a demo of the care management software to see how it operates in practice. This will assist you in determining whether it meets your and your organisation’s needs and is user-friendly. During the demo, ask questions about the software, particularly the features you want to utilise in your organisation and inquire about pricing. This is your chance to learn more about the software with a representative from that supplier.
Choosing the right digital care management software supplier necessitates careful consideration of your organisation’s unique needs and requirements. By following these steps, you can ensure that you select a supplier that provides a solution that meets your organisation’s needs, enhances patient care, and contributes to your organisation’s success in achieving outstanding care.
Care Control’s care management software is proven to work in all types of care settings and is trusted by more than 37,000 carers in the UK. If you’d like to join them and give your care service a digital overhaul, get in touch with us to book a demo and find out how we can help your business.