Case Study

Moorgate Residential Home

We’re expecting CQC to look favourably on Care Control.

Moorgate Residential Home

Case Study: Image of the exterior of Moorgate Residential Home.

Learning their


Moorgate Residential Care Home are a small, family-run care home in Walkham Valley near Tavistock. Its staff are specially trained to care for the needs of people living with dementia. Moorgate has a three-star excellent service rating by the Care Quality Commission.

Understanding the


Moorgate’s challenges include ensuring communication between staff of key information and ensuring that the care given reflects individual residents’ care plans. It is also important to have evidence to hand for CQC inspection.

Helping to find

The Solution

After adopting Care Control, Moorgate said: “We’re expecting CQC inspectors to look favourably on the way we are now using the Care Control system. It helps us to review safeguarding, accidents and risks. The care plan review is excellent with Care Control, and the tailored monitoring ensures we provide care that is individually tailored to each resident.”

Care Control

The Benefits

  • Allows Moorgate to review safeguarding, accidents and risks.
  • Allows tailored monitoring, so care is individually tailored to each resident.
  • Saves time spent on archiving; carers now spend more quality time with clients.
  • Improves communication; permitted by alerts and notifications, messaging and the “Red Flag” feature in the handover notes.
  • Enabled staff to instantly access a resident’s care plan and notes at the point of care, helping them to understand the need for the care and bridging the ‘knowing-doing’ gap.

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