FAQ’s
We appreciate that switching to a digital care management system from paper records can be a daunting prospect at first, so we’ve compiled a list of the most frequently asked questions about our care home management software to help you begin the process as quickly and easily as possible.
Have you got a question we’ve not answered below? Get in touch and we’ll send any information you need.
What is Care Management Software?
Care Management Software is essentially an electronic replacement for the paper-based recording system still used by many care homes. Rather than having to manually write (and decipher in some cases!) actions and rely on accurate handovers to make sure resident’s needs are met, Care Management Software keeps all records in one place and ensures that staff are kept up to date with their tasks. Reminders are automatically generated and care notes are readily accessible in case of audits.
Why should I use electronic recording instead of my old paper-based system?
Electronic recording means that your records are consistent, easily accessible and secure. There’s no more searching back through pages of records to find the information you need or trying to read hurried handwriting. Reminders and alerts are automatically generated by the system which reduces the risk of busy staff missing key actions and managers can easily get a complete overview of what’s been done and what needs to be actioned.
Care Control uses a fully secure storage system so all your data is safe, removing the need for costly archive storage. This also means that your records are organised and easily accessible in case of review, regulatory inspection or an enquiry from the resident’s family.
My staff are really busy and won't want to change to a new system. Is Care Control a lot of work to set up?
My team aren't very technical. Is Care Contol software difficult to use?
Is my service users' information safe?
Can Care Control share information with our resident's family?
Do I need my own tablet or smart device to use Care Control?
Do you provide training or ongoing support?
We've tried other systems before and it didn't work. What makes Care Control different?
We use a paper system to evidence our care to the regulator. Is Care Control compliant with regulatory requirements on recording?
What Next
Unlock your care potential
Care Control is on a remarkable journey and we look forward to welcoming you to our family of users, get ready to unlock your care potential with Care Control!
To book a demonstration, call us today on 01822 738100 or complete the form below. We’ll respond as soon as possible to arrange a convenient time.