The staff absolutely love it, it’s easy to use and if there are new features, we discover we will message on WhatsApp or the in-app messaging service to let everyone know about it. The built-in messaging service is great as it’s a way to message all our staff but does not disturb those who are off or are on leave, but they still see all the messages when they are next in.
Rhyd y Cleifion is one of our new customers who has just finished their implementation to set up Care Control in their care home. They are a small care home in North Wales with 4 service users specialising in Learning Difficulties and 10 staff members, going from completely paper to digital.
We caught up with Amanda Jones the Registered Manager to find out how their implementation went and how Care Control is going for them in the early stages.
Tell me about your services?
I have been running the home with my sister-in-law since 2011, but the home has been running in the family since 1994. The residents consist of 2 men and 2 women with learning difficulties, including Autism. Our 10 staff working here are just amazing. They do a fantastic job supporting each other as well as our service users.
What was your favourite thing about your implementation with Care Control?
Kerrie! How approachable she was and how she explained everything, we covered so much. She was always there to help; if anything needed adapting, she would do it.
What do your staff think of Care Control?
The staff absolutely love it, it’s easy to use and if there are new features, we discover we will message on WhatsApp or the in-app messaging service to let everyone know about it. The built-in messaging service is great as it’s a way to message all our staff but does not disturb those who are off or are on leave, but they still see all the messages when they are next in.
What is your favourite thing about Care Control?
It saves so much time compared to paper. So the staff have so much more quality time with the residents and whilst they are filling out the notes it is so easy it does not take any concentration away from the work they are doing.