St. Ninians is a care home located in Scotland and owned by BDM Care Ltd. When we bought the home 5 years ago, the home was failing and faced closure. Under the management of BDM Care, we have expanded and transformed St Ninians Care Home, recently achieving the highest possible quality grading from the Care Inspectorate.
BDM Care must meet Health and Social Care Standards as set by the Scottish Government and regulated through the Care Inspectorate by ensuring we are providing person centred Care which incorporates The Human Rights Framework.
In paper format care information may be, at best, disjointed, untidy and sometimes illegible. We wanted an electronic care management system that incorporated everything that we were documenting on paper and could link this information together to make it meaningful. We wanted something interactive to involve residents and their families and to improve communication and participation. We were looking to work smarter through the implementation of electronic forms and care reviews and have a quick and efficient way to reference and monitor the care being provided, rather than trawling through paper files.
Helping to find
We started off with a 30-day trial. The system was initially overwhelming, but the Care Control support team were fantastic and the ‘How to’ videos really helped our workforce to learn the system.