1st Enable – Supported Living & Outreach

Case study

1st Enable – Supported Living & Outreach

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Care Control saves time spent completing and archiving paperwork; care staff now spend more quality time with clients.

1st Enable

Learning their


1st Enable help adults with learning disabilities to live independently through it’s supported living and outreach support services. A team of just over 100 staff provide tailored support for varying individual needs, from 24 hour support to just a few hours of support a day.

Understanding the


1st Enable provide care at multiple locations in the area, in each client’s own home, making it difficult for management to get a complete overview of care activity across the organisation. Because staff were not based at one central location, communication could sometimes be a challenge and management were not always immediately aware of important information such as incidents.

Valuable time was being spent archiving a tremendous amount of daily paper care records; 1st Enable wanted care staff to be able to spend this time with clients.

Helping to find

The Solution

1st Enable rolled-out Care Control across their organisation. For outreach support, each carer has the Care Control app installed on a smartphone device making it easily portable and accessible at the point of care. For supported living, tablet devices can be found in each unit for accessing and recording care information. Management have Care Control Windows on their office computers for overall control of the system and reporting.

The Benefits

  • Gives management visibility; they are more aware of what is going on and are kept in the loop.
  • Makes management feel more in control from the office.
  • Improves communication; permitted by alerts and notifications, messaging and the “Red Flag” feature in the handover notes.
  • Saves time spent on archiving; carers now spend more quality time with clients.
  • Allows 1st Enable to easily share evidence of the support provided with Social Services.
  • Captures the client’s journey and progress in photographs, telling a story.
What to do next

Book a demonstration

We’d love to show you how Care Control could work for your organisation. We offer a remote personal demonstration – a great way to see the system in action. Plus, you can ask us any questions you might have about making the switch to electronic care management.

To book your demonstration, call us today on +441822 738100 or complete the form below. We’ll respond as soon as possible to arrange a convenient time.

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