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5 reasons to choose Family and Friends

We understand how important it is for Family and Friends to see what is happening with their loved one’s care, that is why we created the Friends and Family feature. The systems allows relatives to communicate with service users and care staff and get a broad overview of their loved one’s care. Authorised family members can view care plans, check personal allowance balances, or add relevant information, such as photos, videos and reminders. So, no matter where you are, you can make sure your loved one is okay.  

5 benefits of Family and Friends

  1. Get real-time access to care plans 
  2. Update personal information at the touch of a button 
  3. Communicate with staff about care and medication 
  4. View accounts and personal allowance balances 
  5. Upload videos and photos into the ‘Memory Box’ 

Carol Haines from Carich Care a small, supported living organisation said “I absolutely LOVE that families have access; it is so important within our business to be open and transparent. That family can see exactly what is going on with their loved ones in real time. For them to be able to see the activities because you can take photographs and you can write up is so important. That works beautifully.” 

As care professionals, we have a wealth of experience in the industry. We know how important it is to build a collaborative care network to ensure the needs and wishes of service users are at the centre of everything we do, and this includes keeping family involved in their care and lives. No matter how far away a relative is or the time of day they log in, they’re always able to check in and gain peace of mind. 

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